In light of the current situation with the novel coronavirus (COVID-19), we wanted to take the opportunity to reassure you that BM Tech and Eastern Tyre Centre have the health and safety of our staff, customers and the broader community as our top priority.
In addition to our strict hygiene and cleaning standards, we have increased the frequency of many cleaning procedures with a focus on high-touch surfaces, such as reception areas, customer lounges, desks, door handles, EFTPOS terminals and bathrooms.
We have increased the supply of hand sanitiser throughout all our premises. All our staff have been briefed on our plans to maintain the highest levels of cleanliness and safety by following the required social distancing guidelines.
When working on customer vehicles, our service technicians wear protective gloves and apply disinfectant spray on any surfaces they touch. All our service loan cars are cleaned and wiped with disinfectant spray before and after every use.
To help us minimise the spread of this virus, we are asking our customers to practice good general hygiene, adhere to social distancing protocols, limit cash transactions by paying via contactless card or phone payment, and if feeling unwell to reschedule the booking.
We understand that some of our customers may still be concerned with the constantly evolving situation, which is why we are offering a number of no contact options. Please do not hesitate to telephone and discuss with one of our staff.
We will continue to operate with a business-as-usual attitude and work together with you to keep everyone safe and comfortable while visiting our businesses. As this is a rapidly evolving situation, we promise to act quickly and communicate any necessary updates through our digital and social media channels.
We all have a role to play in helping our community during this challenging time and thank you for your trust and support.