Customer Feedback after Service

First Name *   
Last Name *   
Car Registration *   
Branch *   
Phone No     
Email *   
     
On a scale of 1 to 10, where 1 is very poor and 10 is outstanding, how would you rate the aspects of your recent experience with BM Tech?
  Question   1     2     3     4     5     6     7     8     9    10 
 1  How would you rate our telephone booking service? (if applicable)
 2  How would you rate our online booking service? (if applicable)
 3  You were given a clear explanation of the work to be carried out when you dropped off your car?
 4  You were given a clear explanation of any extra work found including the associated costs?
 5  You were given a clear explanation of all charges when picking up your vehicle?
 6  Your vehicle was ready for collection at the agreed time?
 7  Your specific problems or concerns that you had with your vehicle were rectified satisfactorily?
 8  In general, your vehicle was serviced and/or repaired to your satisfaction?
 9  How would you rate the professionalism and your treatment by your Service Adviser?
 10  Cleanliness of your vehicle on collection
 11  How would you rate our Hire Car Service? (if applicable)
     
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contact regarding your feedback? * 
 
We value your comments or suggestions     
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