Privacy Policy

Introduction

BM Tech respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, whether online, by phone, by email, or in person. By using our website or engaging our services, you agree to the collection and use of your information as outlined below.

What information we collect

We may collect personal information, including your name, phone number, email address, vehicle details, service history and any information you provide when making an enquiry, requesting a quote or booking a service. We may also collect limited website usage information, such as browser type and device information, to improve your online experience.

How we collect your information

Your information may be collected when you complete an online form, contact us by phone or email, visit our workshop, request a quote, book a service or communicate with our team. We may also collect anonymous website data through cookies and analytics tools.

How we use your information

We use your information to respond to enquiries, manage bookings, provide servicing and repairs, prepare quotes, process payments, send service reminders and improve our customer experience. Where necessary, information may be shared with trusted service providers who support our business operations. We do not sell or rent your personal information to third parties.

Data security

BM Tech takes reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure. We maintain appropriate physical, electronic and administrative safeguards and regularly review our processes to help keep your information secure.

Contact and updates

This Privacy Policy may be updated from time to time to reflect changes to our services, business practices or legal obligations. The latest version will always be available on our website.

If you have any questions about this Privacy Policy or how BM Tech manages your personal information, please contact us.

BM Tech
295 Canterbury Road, Canterbury VIC 3126
Phone: (03) 9836 1888